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User story #13213

Bundle support info script into Rudder

Added by Vincent MEMBRÉ about 1 year ago. Updated 10 months ago.

Status:
Released
Priority:
N/A
Category:
System integration
Target version:
Suggestion strength:
User visibility:
Effort required:

Description

We provide a script for our users to create an archive containing the basic information to understand an issue.

Bundling this script into rudder would allow all users to provide easily that archive when fixing a bug.

The archive contains various files describing the architecture of the installation (version, packages ...) about the machine state, and lots of interesting logs (webapp, agent logs ...) .


Subtasks

User story #13008: Make the support info script available from the rudder interfaceReleasedVincent MEMBRÉActions
Bug #13227: Incorrect name of support info file result usedReleasedVincent MEMBRÉActions

Related issues

Related to Rudder - User story #13238: Directory where support info are stored must be a parameterNewActions

Associated revisions

Revision 68c0f619 (diff)
Added by Vincent MEMBRÉ about 1 year ago

Fixes #13213: Bundle support info script into Rudder

History

#1

Updated by Vincent MEMBRÉ about 1 year ago

  • Status changed from New to In progress
  • Assignee set to Vincent MEMBRÉ
#2

Updated by Vincent MEMBRÉ about 1 year ago

  • Status changed from In progress to Pending technical review
  • Assignee changed from Vincent MEMBRÉ to Benoît PECCATTE
  • Pull Request set to https://github.com/Normation/rudder-packages/pull/1649
#3

Updated by Vincent MEMBRÉ about 1 year ago

  • Status changed from Pending technical review to Pending release
#4

Updated by Vincent MEMBRÉ about 1 year ago

This bug has been fixed in Rudder 5.0.0~beta1 which was released today.
Changelog
#5

Updated by François ARMAND 10 months ago

  • Related to User story #13238: Directory where support info are stored must be a parameter added
#6

Updated by François ARMAND 10 months ago

  • Status changed from Pending release to Released

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