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User story #13238

closed

Directory where support info are stored must be a parameter

User story #13238: Directory where support info are stored must be a parameter

Added by François ARMAND over 7 years ago. Updated about 5 years ago.

Status:
Resolved
Priority:
N/A
Assignee:
-
Category:
System integration
Target version:
UX impact:
Suggestion strength:
User visibility:
Effort required:
Name check:
Fix check:
Regression:

Description

We need to not put support info in /tmp (it doesn't allow several script to be exec, we can't ask for diff between two date point, the naming scheme is extremelly unraliable, https://www.rudder-project.org/redmine/issues/13184 can fail, etc).

So the support script must take an argument for the directory where it stores its information, and in the webapp we must used a conventional naming scheme.

For the webapp action, I propose to store info into: `/var/rudder/support/iso-date-time/`

Of course, the iso-date-time parameter will need to be generated by the webapp and passed around (else we won't know what it the name of the file reliably).

We can also add a default value to support script to create the directory (either in /tmp or /var/rudder/support/xxxx) if the target directory is not given, and to make the script log where its outputs are going.


Related issues 2 (0 open2 closed)

Related to Rudder - Bug #13227: Incorrect name of support info file result usedReleasedVincent MEMBRÉActions
Related to Rudder - User story #13213: Bundle support info script into RudderReleasedBenoît PECCATTEActions

Updated by François ARMAND over 7 years ago Actions #1

  • Related to Bug #13227: Incorrect name of support info file result used added

Updated by Vincent MEMBRÉ over 7 years ago Actions #2

  • Target version changed from 5.0.0~beta1 to 5.0.0~beta2

Updated by Vincent MEMBRÉ over 7 years ago Actions #3

  • Target version changed from 5.0.0~beta2 to 5.0.0~rc1

Updated by Vincent MEMBRÉ over 7 years ago Actions #4

  • Target version changed from 5.0.0~rc1 to 5.0.0

Updated by Vincent MEMBRÉ over 7 years ago Actions #5

  • Target version changed from 5.0.0 to 5.0.1

Updated by Vincent MEMBRÉ over 7 years ago Actions #6

  • Target version changed from 5.0.1 to 5.0.2

Updated by Vincent MEMBRÉ about 7 years ago Actions #7

  • Target version changed from 5.0.2 to 5.0.3

Updated by Vincent MEMBRÉ about 7 years ago Actions #8

  • Target version changed from 5.0.3 to 5.0.4

Updated by Vincent MEMBRÉ about 7 years ago Actions #9

  • Target version changed from 5.0.4 to 5.0.5

Updated by Alexis Mousset almost 7 years ago Actions #10

  • Target version changed from 5.0.5 to 5.0.6

Updated by François ARMAND almost 7 years ago Actions #11

  • Parent task deleted (#13213)

Updated by François ARMAND almost 7 years ago Actions #12

Updated by Vincent MEMBRÉ almost 7 years ago Actions #13

  • Target version changed from 5.0.6 to 5.0.7

Updated by François ARMAND almost 7 years ago Actions #14

  • Target version changed from 5.0.7 to 5.0.9

Updated by Vincent MEMBRÉ almost 7 years ago Actions #15

  • Target version changed from 5.0.9 to 5.0.10

Updated by Vincent MEMBRÉ over 6 years ago Actions #16

  • Target version changed from 5.0.10 to 5.0.11

Updated by Vincent MEMBRÉ over 6 years ago Actions #17

  • Target version changed from 5.0.11 to 5.0.12

Updated by Vincent MEMBRÉ over 6 years ago Actions #18

  • Target version changed from 5.0.12 to 5.0.13

Updated by Vincent MEMBRÉ over 6 years ago Actions #19

  • Target version changed from 5.0.13 to 5.0.14

Updated by Vincent MEMBRÉ over 6 years ago Actions #20

  • Target version changed from 5.0.14 to 5.0.15

Updated by Vincent MEMBRÉ about 6 years ago Actions #21

  • Target version changed from 5.0.15 to 5.0.16

Updated by Alexis Mousset almost 6 years ago Actions #22

  • Target version changed from 5.0.16 to 5.0.17

Updated by Vincent MEMBRÉ almost 6 years ago Actions #23

  • Target version changed from 5.0.17 to 5.0.18

Updated by Benoît PECCATTE over 5 years ago Actions #24

  • Target version changed from 5.0.18 to 6.2.0~beta1

Updated by Vincent MEMBRÉ about 5 years ago Actions #25

  • Target version changed from 6.2.0~beta1 to 6.2.0~rc1

Updated by François ARMAND about 5 years ago Actions #26

  • Status changed from New to Resolved
  • Target version changed from 6.2.0~rc1 to 6.1.7

This is done since 6.0: debug info goes into /var/rudder/debug/info/

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