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Bug #13656

closed

Script rudder-support-info does not find jetty running

Added by Janos Mattyasovszky over 5 years ago. Updated over 4 years ago.

Status:
Rejected
Priority:
N/A
Assignee:
-
Category:
Agent
Target version:
-
Severity:
Minor - inconvenience | misleading | easy workaround
UX impact:
User visibility:
Operational - other Techniques | Rudder settings | Plugins
Effort required:
Very Small
Priority:
51
Name check:
Fix check:
Regression:

Description

After I ran the support-script on a 4.3.4 Server on SLES12 (systemd <3), I get an error:

FAILURE: The /opt/rudder/jetty7 process looks dead

The "Rudder processes test" apparently tests for "/opt/rudder/jetty7", which is apparently not included in the process output you are checking for:

# ps --no-header -e -O utsns,tty,uid | grep /opt/rudder/jetty7
17404 4026531838 pts/18       0 S pts/18   00:00:00 grep /opt/rudder/jetty7

But jetty is running:

# ps --no-header -e -O utsns,tty,uid | grep jetty
13443 4026531838 ?            0 S ?        01:08:07 /usr/bin/java -server -Xms2048m -Xmx2048m -XX:+CMSClassUnloadingEnabled -XX:+UseConcMarkSweepGC -Dfile.encoding=UTF-8 -Drudder.configFile=/opt/rudder/etc/rudder-web.properties -Drudder.authFile=/opt/rudder/etc/rudder-users.xml -Dinventoryweb.configFile=/opt/rudder/etc/inventory-web.properties -Dlogback.configurationFile=/opt/rudder/etc/logback.xml -Drun.mode=production -Djetty.home=/opt/rudder/jetty -Djetty.base=/opt/rudder/etc/rudder-jetty-base -Djava.io.tmpdir=/var/rudder/tmp/jetty -jar /opt/rudder/jetty/start.jar OPTIONS=Server jetty.state=/opt/rudder/etc/rudder-jetty-base/rudder-jetty.state jetty-started.xml
17418 4026531838 pts/18       0 S pts/18   00:00:00 grep jetty

It seems liky a typo, since "y" is pretty close to "7" on the keyboard ;-)

Actions #1

Updated by Alexis Mousset over 5 years ago

  • Category set to Agent
Actions #2

Updated by François ARMAND over 5 years ago

  • Effort required set to Very Small
Actions #3

Updated by Benoît PECCATTE about 5 years ago

  • Severity set to Minor - inconvenience | misleading | easy workaround
  • User visibility set to Operational - other Techniques | Rudder settings | Plugins
  • Priority changed from 0 to 56
Actions #4

Updated by Benoît PECCATTE over 4 years ago

  • Status changed from New to Rejected
  • Priority changed from 56 to 51

This has been resolved in the script that is provided with the agent package since 5.0

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