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Bug #16478

closed

Cannot login to webinterface after upgrade (6.0.0 -> 6.0.1) non-beta

Added by Jakob Overgaard over 4 years ago. Updated almost 4 years ago.

Status:
Resolved
Priority:
N/A
Assignee:
-
Category:
Web - UI & UX
Target version:
-
Severity:
Major - prevents use of part of Rudder | no simple workaround
UX impact:
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
To do
Regression:

Description

After upgrading Rudder-root-server from 6.0.0 to 6.0.1 I cannot login to webinterface. Ubuntu 18.04.3 LTS. Everyting working before the apt upgrade.

Getting below error in apache-logs (/var/log/rudder/apache2/error.log:

[Fri Jan 03 13:01:31.228355 2020] [proxy:error] [pid 285:tid 140123534501632] (111)Connection refused: AH00957: HTTP: attempt to connect to 127.0.0.1:8080 (localhost) failed
[Fri Jan 03 13:01:31.228402 2020] [proxy_http:error] [pid 285:tid 140123534501632] [client 10.0.0.10:33720] AH01114: HTTP: failed to make connection to backend: localhost
[Fri Jan 03 13:06:44.301105 2020] [proxy_http:error] [pid 285:tid 140123416962816] (70007)The timeout specified has expired: [client 10.0.0.10:33760] AH01102: error reading status line from remote server localhost:8080, referer: https://rudder.tvipper.com/rudder/index.html

Getting below errors in stderrrout.log (/var/log/rudder/webapp/2020_01_03.stderrout.log):

[2020-01-03 13:10:22+0000] INFO  application - Global exception handler configured to stop Rudder on: java.lang.Error
[2020-01-03 13:10:36+0000] INFO  bootchecks - Check NashHorn JS engine for warning
[2020-01-03 13:10:48+0000] WARN  bootchecks - Could not authenticate in ncf API, maybe it was not initialized yet, retrying in 5 seconds, details Failure during authentication to ncf api: code 401: {
  "error": {
    "details": "authentication error: 503",

Server is listening on the ports:

root@tvirud02:/var/log/rudder# telnet localhost 443
Trying ::1...
Connected to localhost.
Escape character is '^]'.
Connection closed by foreign host.

root@tvirud02:/var/log/rudder# telnet localhost 8080
Trying ::1...
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
Connection closed by foreign host.

Not sure if this is relevant, but syslog shows:

Jan  3 14:10:15 tvirud02 rudder-relayd[162]:  ERROR r2d2: could not connect to server: Connection refused

Tried to restart services + full server reboot. Same error.

Actions #1

Updated by François ARMAND over 4 years ago

Thanks for reporting. We have a system where we reproduced the problem, we are looking to it - sorry for the problem!

Actions #2

Updated by Alexis Mousset almost 4 years ago

  • Status changed from New to Resolved

Fixed in following patch releases, closing.

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