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Bug #23186
closedRudder Server 7.3.4 doesn't install on SLES 15 SP4
Pull Request:
Severity:
Critical - prevents main use of Rudder | no workaround | data loss | security
UX impact:
I hate Rudder for that
User visibility:
First impressions of Rudder
Effort required:
Priority:
228
Name check:
To do
Fix check:
Error - Fixed
Regression:
Yes
Description
(20/22) Installing: rudder-api-client-7.3.4.release-1.SLES.15.x86_64 ......................................................[done] (21/22) Installing: rudder-relay-7.3.4.release-1.SLES.15.x86_64 ...........................................................[done] INFO: Rudder certificate is missing or incorrect, creating one... Done "rewrite" already present psql: error: connection to server on socket "/var/run/postgresql/.s.PGSQL.5432" failed: No such file or directory Is the server running locally and accepting connections on that socket? ************************************************************************************** ERROR: rudder-server postinstall script failed ! Trying to recover the problem, you should check that your instance is properly working You should also try to manually execute: /opt/rudder/bin/rudder-upgrade Such errors should not happen, please open an issue for this problem on https://issues.rudder.io/projects/rudder/issues/new ************************************************************************************** chmod: cannot access '/var/rudder/configuration-repository/.git': No such file or directory chmod: cannot access '/var/rudder/configuration-repository/techniques': No such file or directory find: '/var/rudder/configuration-repository/.git': No such file or directory find: '/var/rudder/configuration-repository/techniques': No such file or directory (22/22) Installing: rudder-server-7.3.4.release-1.SLES.15.x86_64 ..........................................................[done] Job for rudder-slapd.service failed because the control process exited with error code. See "systemctl status rudder-slapd.service" and "journalctl -xeu rudder-slapd.service" for details. warning: %posttrans(rudder-server-7.3.4.release-1.SLES.15.x86_64.rpm) scriptlet failed, exit status 1 Executing %posttrans scripts ..............................................................................................[done] root@server:/home/vagrant#
journalctl says
Aug 01 11:37:25 server groupadd[6597]: group added to /etc/group: name=rudder, GID=473 Aug 01 11:37:25 server groupadd[6597]: new group: name=rudder, GID=473 Aug 01 11:37:25 server groupadd[6604]: group added to /etc/group: name=rudder-policy-reader, GID=472 Aug 01 11:37:25 server groupadd[6604]: new group: name=rudder-policy-reader, GID=472 Aug 01 11:37:25 server usermod[6610]: add 'wwwrun' to group 'rudder-policy-reader' Aug 01 11:37:25 server useradd[6618]: new user: name=rudder-relayd, UID=473, GID=473, home=/var/rudder, shell=/bin/false, from=n> Aug 01 11:37:25 server useradd[6628]: new user: name=rudder, UID=472, GID=473, home=/var/rudder, shell=/bin/false, from=none Aug 01 11:37:25 server systemd[1]: Reloading. Aug 01 11:37:26 server systemd[1]: Reloading. Aug 01 11:37:26 server systemd[1]: Started Rudder Relay Daemon. Aug 01 11:37:27 server rudder-relayd[6705]: INFO rudder_relayd: Starting rudder-relayd 7.3.4 Aug 01 11:37:27 server rudder-relayd[6705]: INFO rudder_relayd: Read configuration from "/opt/rudder/etc/relayd/" Aug 01 11:37:27 server rudder-relayd[6705]: INFO rudder_relayd::data::node: Parsing nodes list from "/var/rudder/lib/relay/node> Aug 01 11:37:27 server rudder-relayd[6705]: INFO rudder_relayd::data::node: Nodes list file does not exist, considering it as e> Aug 01 11:37:27 server systemd[1]: Starting The Apache Webserver... Aug 01 11:37:27 server rudder-relayd[6705]: ERROR rudder_relayd: No such file or directory (os error 2) Aug 01 11:37:27 server systemd[1]: rudder-relayd.service: Main process exited, code=exited, status=3/NOTIMPLEMENTED Aug 01 11:37:27 server systemd[1]: rudder-relayd.service: Failed with result 'exit-code'. Aug 01 11:37:27 server start_apache2[6707]: [Tue Aug 01 11:37:27.172437 2023] [so:warn] [pid 6707] AH01574: module ssl_module is> Aug 01 11:37:27 server start_apache2[6707]: AH00112: Warning: DocumentRoot [/var/www] does not exist Aug 01 11:37:27 server systemd[1]: Started The Apache Webserver. Aug 01 11:37:27 server [RPM][6580]: install rudder-relay-0:7.3.4.release-1.SLES.15.x86_64: success Aug 01 11:37:27 server [RPM][6580]: install rudder-relay-0:7.3.4.release-1.SLES.15.x86_64: success Aug 01 11:37:27 server [RPM][6580]: Transaction ID 64c8d254 finished: 0 Aug 01 11:37:27 server [RPM][6722]: Transaction ID 64c8d257 started Aug 01 11:37:27 server [RPM][6722]: install rudder-server-0:7.3.4.release-1.SLES.15.x86_64: success Aug 01 11:37:32 server su[6799]: (to postgres) root on none Aug 01 11:37:32 server su[6799]: pam_unix(su:session): session opened for user postgres by (uid=0) Aug 01 11:37:32 server su[6799]: pam_unix(su:session): session closed for user postgres Aug 01 11:37:32 server [RPM][6722]: install rudder-server-0:7.3.4.release-1.SLES.15.x86_64: success Aug 01 11:37:32 server [RPM][6722]: Transaction ID 64c8d257 finished: 0 Aug 01 11:37:33 server systemd[1]: Starting Rudder OpenLDAP Server Daemon... Aug 01 11:37:33 server rudder-slapd[6809]: @(#) $OpenLDAP: slapd 2.6.3 (Jul 18 2023 06:58:11) $ root@sles-builder-15-sp2-64:/usr/src/rudder-packages/package/SOURCES/openldap> Aug 01 11:37:33 server rudder-slapd[6809]: No passwd entry for user rudder-slapd Aug 01 11:37:33 server systemd[1]: rudder-slapd.service: Control process exited, code=exited, status=1/FAILURE Aug 01 11:37:33 server systemd[1]: rudder-slapd.service: Failed with result 'exit-code'. Aug 01 11:37:33 server systemd[1]: Failed to start Rudder OpenLDAP Server Daemon. Aug 01 11:38:33 server systemd[1]: snapperd.service: Deactivated successfully.
Postgresql is not started
rudder-server install logs only contain
Tue Aug 1 11:37:32 CEST 2023 - Starting rudder-server post installation script
Updated by Nicolas CHARLES over 1 year ago
- Subject changed from Rudder Serve 7.3.4 doesn't install on SLES 15 SP4 to Rudder Server 7.3.4 doesn't install on SLES 15 SP4
- Severity set to Critical - prevents main use of Rudder | no workaround | data loss | security
- UX impact set to I hate Rudder for that
- User visibility set to First impressions of Rudder
- Priority changed from 0 to 228
- Regression changed from No to Yes
Updated by Nicolas CHARLES over 1 year ago
- Related to Bug #22780: install fails on redhat, because postgres is not initialized added
Updated by Nicolas CHARLES over 1 year ago
- Status changed from New to In progress
- Assignee set to Nicolas CHARLES
Updated by Nicolas CHARLES over 1 year ago
- Status changed from In progress to Pending technical review
- Assignee changed from Nicolas CHARLES to Alexis Mousset
- Pull Request set to https://github.com/Normation/rudder-packages/pull/2794
Updated by Nicolas CHARLES over 1 year ago
- Status changed from Pending technical review to Pending release
Applied in changeset rudder-packages|ebe46c75fbf9fe9e684af9fbf6ed959b2a8b1b8c.
Updated by Nicolas CHARLES over 1 year ago
- Fix check changed from To do to Error - Fixed
Updated by Alexis Mousset over 1 year ago
- Status changed from Pending release to Released
This bug has been fixed in Rudder 7.3.5 which was released today.
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