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Bug #23388
closedServer install fails with postgresql encoding error
Pull Request:
Severity:
Critical - prevents main use of Rudder | no workaround | data loss | security
UX impact:
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
Checked
Regression:
No
Description
Greetings -
Three different installs... all failed.
Attempt 1 - Debian Bullseye
Attempt 2 - Debian Bookworm
Attempt 3 - Ubuntu Jammy
What other information may I provide?
Here's a snippet of the end result (the same on each of the attempts above)...
ERROR: new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII) HINT: Use the same encoding as in the template database, or use template0 as template. ************************************************************************************** ERROR: rudder-webapp postinstall script failed ! Trying to recover the problem, you should check that your instance is properly working You may need to execute: apt-get install -f You should also try to manually execute: /opt/rudder/bin/rudder-upgrade Such errors should not happen, please open an issue for this problem on https://issues.rudder.io/projects/rudder/issues/new ************************************************************************************** chmod: cannot access '/var/rudder/configuration-repository/.git': No such file or directory chmod: cannot access '/var/rudder/configuration-repository/techniques': No such file or directory find: '/var/rudder/configuration-repository/.git': No such file or directory find: '/var/rudder/configuration-repository/techniques': No such file or directory
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