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Bug #23470

closed

Windows upgrade from 7.3 to 8.0 failed

Added by Elaad FURREEDAN about 1 year ago. Updated about 1 year ago.

Status:
Rejected
Priority:
N/A
Assignee:
Félix DALLIDET
Category:
Agent
Target version:
8.0.0~beta3
Pull Request:
Severity:
Critical - prevents main use of Rudder | no workaround | data loss | security
UX impact:
I hate Rudder for that
User visibility:
First impressions of Rudder
Effort required:
Priority:
172
Name check:
To do
Fix check:
To do
Regression:
No

Description

I try to upgrade a Windows 2019 from 7.3.7 to 8.0~beta2, but it doesn't seem to be working.
The node was working just fined on 7.3.7 with an Ubuntu 22.04 server. I upgrade the server to 8.0-beta2, the Windows node was still working, then I try to upgrade the node was administrator, to 8.0-beta2 but nothing seems to append, the node was still on 7.3.7 and is still working fine

See the install logs :

=== Verbose logging started: 9/20/2023  4:51:23  Build type: SHIP UNICODE 5.00.10011.00  Calling process: C:\Windows\system32\msiexec.exe ===    MSI (c) (E0:88) [04:51:23:358]: Resetting cached policy values
MSI (c) (E0:88) [04:51:23:358]: Machine policy value 'Debug' is 0MSI (c) (E0:88) [04:51:23:358]: ******* RunEngine:
           ******* Product: C:\vagrant\rudder-agent-8.0.0.0200000000.msi           ******* Action:
           ******* CommandLine: **********MSI (c) (E0:88) [04:51:23:358]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E0:88) [04:51:23:358]: Grabbed execution mutex.
MSI (c) (E0:88) [04:51:23:499]: Cloaking enabled.
MSI (c) (E0:88) [04:51:23:499]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:88) [04:51:23:499]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (78:68) [04:51:23:535]: Running installation inside multi-package transaction C:\vagrant\rudder-agent-8.0.0.0200000000.msi
MSI (s) (78:68) [04:51:23:535]: Grabbed execution mutex.
MSI (s) (78:38) [04:51:23:550]: Resetting cached policy values
MSI (s) (78:38) [04:51:23:550]: Machine policy value 'Debug' is 0
MSI (s) (78:38) [04:51:23:550]: ******* RunEngine:
           ******* Product: C:\vagrant\rudder-agent-8.0.0.0200000000.msi
           ******* Action:
           ******* CommandLine: **********
MSI (s) (78:38) [04:51:23:550]: Note: 1: 2203 2: C:\vagrant\rudder-agent-8.0.0.0200000000.msi 3: -2147287037
MSI (s) (78:38) [04:51:23:550]: MainEngineThread is returning 3
MSI (s) (78:68) [04:51:23:550]: User policy value 'DisableRollback' is 0
MSI (s) (78:68) [04:51:23:550]: Machine policy value 'DisableRollback' is 0
MSI (s) (78:68) [04:51:23:550]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (78:68) [04:51:23:550]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2    
MSI (s) (78:68) [04:51:23:550]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2    
MSI (s) (78:68) [04:51:23:559]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1 
MSI (c) (E0:88) [04:51:23:559]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1 
MSI (c) (E0:88) [04:51:23:559]: MainEngineThread is returning 3
=== Verbose logging stopped: 9/20/2023  4:51:23 ===

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