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Enhancement #23936

closed

We should log an error when a hook timeouts

Added by Elaad FURREEDAN 11 months ago. Updated 9 months ago.

Status:
Released
Priority:
N/A
Category:
Agent
Target version:
UX impact:
Suggestion strength:
Advise - This would make Rudder significantly better | easier | simpler
User visibility:
Infrequent - complex configurations | third party integrations
Effort required:
Large
Name check:
To do
Fix check:
Error - Next version
Regression:
No

Description

It's hard to identify when a hook timeout, there are no obvious clues, it happens a few time that on other users, and it's hard to identify that the problem came from a hook timeout.
I think we should try to improve the detection of error, maybe logging when the hooks timeout may be a good idea (but I don't know the complexity to do this)

Actions #1

Updated by Benoît PECCATTE 11 months ago

It's in the category "server component".
Which hooks are you talking about ? Campaign hooks, server hooks, inventory hooks ?

Actions #2

Updated by Nicolas CHARLES 10 months ago

  • Category changed from Server components to Agent

At least the inventories hook,which are often the more likely to fail

another ticket should be done for system update hooks (but i think it's already taken into account there)

Actions #3

Updated by François ARMAND 10 months ago

  • Assignee set to Benoît PECCATTE
Actions #4

Updated by Benoît PECCATTE 10 months ago

  • Status changed from New to In progress
Actions #5

Updated by Benoît PECCATTE 10 months ago

  • Status changed from In progress to Pending technical review
  • Assignee changed from Benoît PECCATTE to Alexis Mousset
  • Pull Request set to https://github.com/Normation/rudder-packages/pull/2849
Actions #6

Updated by Benoît PECCATTE 10 months ago

  • Status changed from Pending technical review to Pending release
Actions #7

Updated by Alexis Mousset 10 months ago

  • Subject changed from We should log an error when a hook timeout to We should log an error when a hook timeouts
Actions #8

Updated by Alexis Mousset 10 months ago

  • Fix check changed from To do to Error - Next version
Actions #9

Updated by Alexis Mousset 10 months ago

  • Fix check changed from Error - Next version to Error - Blocking
Actions #10

Updated by Alexis Mousset 10 months ago

  • Fix check changed from Error - Blocking to Error - Next version
Actions #11

Updated by Vincent MEMBRÉ 9 months ago

  • Status changed from Pending release to Released

This bug has been fixed in Rudder 7.3.11 which was released today.

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