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Bug #26189

closed

System update campaign targetting Rudder server causes “Missing report” from server

Added by Michel BOUISSOU 3 months ago. Updated 27 days ago.

Status:
Released
Priority:
2
Category:
Module - system-updates
Target version:
Severity:
UX impact:
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
Checked
Regression:
No

Description

Server : 8.2.4-debian12
system-updates plugin : 8.2.4-1.17

A system update campaign targetting the Rudder server among other machines doesn't display anymore a message stating the updates are not applied on the Rudder server, but instead :

- The server never schedules the campaign, and never runs it.
- The Campaign event first reports it as “Schedule not sent by node yet”, then “Campaign has not run on this node”.
- During the campaign, in the nodes list, shows a red triangle with comment “Some system policies could not be applied for this node”
- The server's System status page shows “Missing report” for the campaign.

See screenshots.


Files

Server_campaigns_250115b.png (14.6 KB) Server_campaigns_250115b.png Server seen in nodes list Michel BOUISSOU, 2025-01-15 15:37
Server_campaigns_250115a.png (138 KB) Server_campaigns_250115a.png Missing report for server Michel BOUISSOU, 2025-01-15 15:37
clipboard-202502251155-rxcsp.png (104 KB) clipboard-202502251155-rxcsp.png Clark ANDRIANASOLO, 2025-02-25 11:55
clipboard-202502251501-urpih.png (68.1 KB) clipboard-202502251501-urpih.png Clark ANDRIANASOLO, 2025-02-25 15:01
Actions #1

Updated by François ARMAND 3 months ago

  • Assignee set to Alexis Mousset
  • Priority changed from To review to 2
  • Target version set to 8.1

It would be nice to have a message explaining that a system update campaign is not possible on root server, but in any case, we don't want root server to be updated that way.

Actions #2

Updated by Alexis Mousset 2 months ago

  • Status changed from New to In progress
Actions #3

Updated by Alexis Mousset 2 months ago

  • Status changed from In progress to New
  • Target version changed from 8.1 to 8.2
Actions #4

Updated by Alexis Mousset 2 months ago

  • Status changed from New to In progress
Actions #5

Updated by Alexis Mousset 2 months ago

  • Status changed from In progress to Pending technical review
  • Assignee changed from Alexis Mousset to Félix DALLIDET
  • Pull Request set to https://github.com/Normation/rudder-plugins-private/pull/907
Actions #6

Updated by Alexis Mousset 2 months ago

  • Status changed from Pending technical review to Pending release

Applied in changeset rudder-plugins-private:commit:rudder-plugins-private|d2f16f082a89c5594d4ae55c089ab142cff4a2ad.

Updated by Clark ANDRIANASOLO about 1 month ago

The report is now there :

E| error         system-update             System update             71477400-bda7-476| System update events do not run on root server

, and also in "System status" tab :

But the other indicators are still not showing any information about why it has not run, neither in the tooltips nor the results :

Actions #8

Updated by Clark ANDRIANASOLO about 1 month ago

  • Fix check changed from To do to Checked

Checked, but there would need to be future improvements for the remaining display errors

Actions #9

Updated by Alexis Mousset about 1 month ago

  • Project changed from 92 to Rudder
  • Target version deleted (8.2)
Actions #10

Updated by Alexis Mousset about 1 month ago

  • Category set to Module - system-updates
Actions #11

Updated by Alexis Mousset about 1 month ago

  • Target version set to 8.2.5
Actions #12

Updated by Vincent MEMBRÉ about 1 month ago

  • Status changed from Pending release to Released

This bug has been fixed in Rudder plugin system-updates v8.2.5-1.17

Actions #13

Updated by Vincent MEMBRÉ 27 days ago

This bug has been fixed in Rudder plugin system-updates v8.3.0.beta1-1.17

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