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Bug #26348

open

Timeout on directive save

Added by Nicolas CHARLES 10 days ago. Updated 4 days ago.

Status:
New
Priority:
1 (highest)
Category:
Web - Nodes & inventories
Target version:
Severity:
UX impact:
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
To do
Regression:
Yes

Description

A user reported on 8.2.4 that he has a timeout once he save a directive: the popup shows up telling to confirm, clicks ok, and then page is grayed out, 30 s after the browser complains there is a timeout
I have been able to reproduce it only once

It did not happen in earlier versions.

Note that for that client, even just loading the directives page takes A LOT of time: there is a least 10s before the directive tree becomes an actual tree.


Related issues 2 (0 open2 closed)

Related to Rudder - Bug #25892: Error when accepting 2 or more nodes because of LDAP timeout pool misconfiguration in unboundidReleasedVincent MEMBRÉActions
Related to Rudder - Bug #26002: The directive page is much slower with Rudder 8.1 than in 7.3ReleasedClark ANDRIANASOLOActions
Actions #1

Updated by François ARMAND 10 days ago

  • Description updated (diff)
  • Assignee set to Clark ANDRIANASOLO
  • Priority changed from To review to 1 (highest)
Actions #2

Updated by François ARMAND 10 days ago

It could be something related to LDAP connection too. We did change regarding connection pool and timeout, so perhaps it is related to that change.

Actions #3

Updated by François ARMAND 10 days ago

  • Related to Bug #25892: Error when accepting 2 or more nodes because of LDAP timeout pool misconfiguration in unboundid added
Actions #4

Updated by François ARMAND 10 days ago

  • Related to Bug #26002: The directive page is much slower with Rudder 8.1 than in 7.3 added
Actions #5

Updated by Nicolas CHARLES 4 days ago

This issue was also present on 8.1.7, so it is not introduced by the LDAP change nor the related ticket

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