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Bug #27175

open

Plugins get silently disabled when number of licensed nodes exceeded.

Added by Michel BOUISSOU 1 day ago. Updated 1 day ago.

Status:
New
Priority:
To review
Assignee:
-
Category:
Plugins management
Target version:
Severity:
UX impact:
I hate Rudder for that
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
To do
Regression:
No

Description

When the number of licensed nodes is exceeded by 1, licensed plugins immediately stop working, and :

- Rudder main page only shows a very small red warning sign on the status bar - plugins.
- With a hover hint telling that there will be more information on the plugins page.
- But the Administration / Plugins page shows no error at all, all plugins are displayed green, as “Installed”, so :
- There is no way from there to know that there is an issue.
- The Administration / About page shows no license information about the plugins at all, licenses just seems to have disappearead
- So there is no way to know that there is an issue with the number of nodes (that exceeds the license).

See attached screenshots.


Files

Plugins_license_error_250701a.png (13.4 KB) Plugins_license_error_250701a.png Plugin warning sign with hover explanation Michel BOUISSOU, 2025-07-01 11:29
Plugins_page_no_error_250701b.png (114 KB) Plugins_page_no_error_250701b.png Plugins page showing no error Michel BOUISSOU, 2025-07-01 11:30
About_Rudder_no_license_info_250701c.png (128 KB) About_Rudder_no_license_info_250701c.png About Rudder page showing no license information Michel BOUISSOU, 2025-07-01 11:30

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