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Question #5272

closed

Time synchronization is required for reporting ?

Added by Lionel Le Folgoc over 10 years ago. Updated over 7 years ago.

Status:
Resolved
Priority:
N/A
Assignee:
-
Category:
Web - Compliance & node report
Target version:
3.1.19
Regression:

Description

Hi,

I've had an issue with two nodes that weren't showing any reporting on rudder.

The promises were correctly fetched and cf-agent seemed to work fine ("Last seen" column in rudder was updated regurarly). Tcpdump on the relay showed log messages being received from them on port 514, but they were stuck in "no report" mode.
I checked and their time was messed up (one hour earlier than other nodes and the server). So I unchecked the checkbox "Require time synchronization between nodes and policy server", but this didn't change anything (still no report).
I finally fixed their time, and reporting immediately showed up.

Any chance that this "time sync" checkbox in the admin panel could affect rsyslog as well, so reporting shows up?
(or at least, show a warning somewhere, or document the requirement?)

Thanks.

Related issues 1 (0 open — 1 closed)

Related to Rudder - User story #4708: Display time of reports in the web interface in the server timezoneResolvedActions
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 #1

Updated by François ARMAND over 10 years ago

  • Assignee set to Nicolas CHARLES

Thanks for reporting.

I'm assigning it to Nicolas who is the most able on that subject.

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 #2

Updated by François ARMAND about 10 years ago

A solution would be to keep the information about when the reports is actually received from the server and use that time in place of the time when the agent ran on the server.

When the option about allowing not synchronized clocks is used, then that received time would be used. Moreover, it would be neat to use that time in the technical report tab of the node, and in the "last seen" column.

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 #3

Updated by Benoît PECCATTE over 9 years ago

  • Category set to Web - Compliance & node report
  • Assignee deleted (Nicolas CHARLES)
  • Target version set to 2.10.14
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 #4

Updated by Vincent MEMBRÉ over 9 years ago

  • Target version changed from 2.10.14 to 2.10.15
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 #5

Updated by Vincent MEMBRÉ over 9 years ago

  • Target version changed from 2.10.15 to 2.10.16
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 #6

Updated by Vincent MEMBRÉ over 9 years ago

  • Target version changed from 2.10.16 to 2.10.17
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 #7

Updated by Vincent MEMBRÉ about 9 years ago

  • Target version changed from 2.10.17 to 2.10.18
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 #8

Updated by Vincent MEMBRÉ about 9 years ago

  • Target version changed from 2.10.18 to 2.10.19
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 #9

Updated by Vincent MEMBRÉ about 9 years ago

  • Target version changed from 2.10.19 to 2.10.20
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 #10

Updated by Vincent MEMBRÉ almost 9 years ago

  • Target version changed from 2.10.20 to 277
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 #11

Updated by Vincent MEMBRÉ almost 9 years ago

  • Target version changed from 277 to 2.11.18
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 #12

Updated by Vincent MEMBRÉ almost 9 years ago

  • Target version changed from 2.11.18 to 2.11.19
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 #13

Updated by Vincent MEMBRÉ over 8 years ago

  • Target version changed from 2.11.19 to 2.11.20
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 #14

Updated by Vincent MEMBRÉ over 8 years ago

  • Target version changed from 2.11.20 to 2.11.21
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 #15

Updated by Vincent MEMBRÉ over 8 years ago

  • Target version changed from 2.11.21 to 2.11.22
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 #16

Updated by Vincent MEMBRÉ over 8 years ago

  • Target version changed from 2.11.22 to 2.11.23
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 #17

Updated by Vincent MEMBRÉ over 8 years ago

  • Target version changed from 2.11.23 to 2.11.24
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 #18

Updated by Vincent MEMBRÉ about 8 years ago

  • Target version changed from 2.11.24 to 308
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 #19

Updated by Vincent MEMBRÉ about 8 years ago

  • Target version changed from 308 to 3.1.14
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 #20

Updated by Vincent MEMBRÉ about 8 years ago

  • Target version changed from 3.1.14 to 3.1.15
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 #21

Updated by Vincent MEMBRÉ about 8 years ago

  • Target version changed from 3.1.15 to 3.1.16
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 #22

Updated by Vincent MEMBRÉ about 8 years ago

  • Target version changed from 3.1.16 to 3.1.17
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 #23

Updated by Vincent MEMBRÉ almost 8 years ago

  • Target version changed from 3.1.17 to 3.1.18
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 #24

Updated by Vincent MEMBRÉ almost 8 years ago

  • Target version changed from 3.1.18 to 3.1.19
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 #25

Updated by Benoît PECCATTE over 7 years ago

  • Tracker changed from Bug to Question
  • Subject changed from Time synchronization is required for reporting to Time synchronization is required for reporting ?
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 #26

Updated by Benoît PECCATTE over 7 years ago

  • Status changed from New to Resolved
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