Bug #13319
closed
Policy update process was stopped due to an error
Description
I just upgarded to the latest rudder version, and I get this error:
⇨ Policy update error for process '4859' at 2018-08-28 13:20:20
⇨ Cannot write configuration node
⇨ We reach the maximum number of relay depth (20), which is likely to denote a cycle in the chain of policy parents. The faulty chain of node ID is: 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 -> 0dd87dc1-5cae-4ef1-b967-2b5ce4577777
Nothing works anymore, all nodes are red.
I am using a central and two satellites.
Files
Updated by Nicolas CHARLES over 6 years ago
Dear Simon,
It seems you have an issue with your node with id 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 : it considers that its relay is itself. Can you check for this node that the /var/rudder/cfengine-community/policy_server.dat does refer to its expected server (either a relay, or the root server itself)
Regards,
Nicolas
Updated by Simon Hintermann over 6 years ago
- File rudder.png rudder.png added
Nicolas CHARLES wrote:
Dear Simon,
It seems you have an issue with your node with id 0dd87dc1-5cae-4ef1-b967-2b5ce4577777 : it considers that its relay is itself. Can you check for this node that the /var/rudder/cfengine-community/policy_server.dat does refer to its expected server (either a relay, or the root server itself)
Regards,
Nicolas
Hello,
thanks for your quick answer. Indeed the policy_server.dat are ok, but I recall having done a "rudder agent inventory" at least one time with the same IP than the master. I corrected this yesterday.
I just did a rudde ragent reset; rudder agent inventory, but my central node is still totally wrecked
Updated by Simon Hintermann over 6 years ago
Quick update and closure: I changed the hostname of a relay server. Bad idea! But the good news is that you can take it back to the old hostname and everything gets back to normal!
Thanks for the help
Updated by Nicolas CHARLES over 6 years ago
- Status changed from New to Rejected
Perfect, thank you for the update
I'm closing the ticket then