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User story #16225

open

feature suggestion - acknowledge problem

Added by Tim Taler over 4 years ago. Updated about 2 years ago.

Status:
New
Priority:
N/A
Assignee:
-
Category:
Web - Compliance & node report
UX impact:
Suggestion strength:
User visibility:
Effort required:
Name check:
To do
Fix check:
To do
Regression:

Description

Individual promises might report problems for various reasons.
- a real, unexpected problem
- a quirk in the managed instance that is known but temporarily acceptable
- a quirk in the rudder system with no immediate remedy

for the last both cases it might be desirable to have a flag/checkbox
for each individual promise to exclude it from reporting, like the
"Acknowledge" function in nagios/icinga.

That would imply to have a summary view of all "Acknowledged" promises
since it would be easy to loose track of things on which there are no reports anymore -
and ultimately the original issue SHOULD get properly fixed.
Also: in very serious reporting, a problem is a problem, even though it is a known problem.
So there should be this overview/report of "known/acknowledged" problems.

We could disable the "semi-faulty" promise altogether by setting the condition to NEVER -
but that might not be desirable and it would probably be even harder to have an overview
of all promises that are excluded by this way.

I suggest this mainly for the individual "promises" of a user technique,
but consequently one might include a similar feature on the level of "directives".

Actions #1

Updated by Alexis Mousset over 3 years ago

  • Category set to Web - Compliance & node report
Actions #2

Updated by Alexis Mousset about 2 years ago

  • Tracker changed from Architecture to User story
Actions

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