Bug #16456
closed
error adding allowed network
Description
Hi,
On a fresh install of rudder 6.0.1 on debian buster, i can't add an allowed network and my agent is refused.
On the server page when i save, i have this message :
'An error occured when trying to get the list of existing allowed networks
Error message was: Unable to save the user event log for modification on authorized networks for policy server root'
The network appears on the webpage, but when i run a debug I see only :
rudder verbose: Host IPs allowed connection access (allowconnects):
rudder verbose: IP: (ip server)
rudder verbose: IP: 127.0.0.1
rudder verbose: IP: ::1
rudder verbose: IP: 127.0.0.0/8
where can i found logs to debug ??
Updated by François ARMAND over 4 years ago
Hello,
We have found a problem with 6.0.1 that leads to PostgreSQL database not being fully configured after installation: password is not correctly set-up (of course leading to connection error). The error message looks like that it may be that (see install note here: https://docs.rudder.io/reference/6.0/installation/install_notes.html)
You could see if the problem is this one by looking at web application logs in /var/log/rudder/webapp/2019_12_22_stderrout.log. You can correct it by running rudder agent in root server, ie as root run: rudder agent run - it can autocorrect after 5 min, since the agent runs periodically.
Updated by Alexis Mousset about 4 years ago
- Status changed from New to Rejected
Closing for lack of info, please reopen an issue if it happens again.