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Bug #24657

open

Datasource initial request timeout is zero and has confusing error

Added by Clark ANDRIANASOLO 26 days ago.

Status:
New
Priority:
N/A
Assignee:
-
Target version:
Severity:
Minor - inconvenience | misleading | easy workaround
UX impact:
It bothers me each time
User visibility:
Infrequent - complex configurations | third party integrations
Effort required:
Small
Priority:
49
Name check:
To do
Fix check:
To do
Regression:
No

Description

When creating a new datasource and set the update trigger to "Update when a policy generation starts", the datasource will cause a policy generation error unless we fill HTTP request timeout, a hidden parameter under Advanced option, with a non-zero value.

The policy generation error is not very informative : ERROR policy.generation.manager - Policy update error for process '69' at 2024-04-03 14:25:02: Unexpected: Inconsistency: Timeout error after 0 ns.

But in the webapp logs we can find out that this is due to an error when fetching datasources, but it is still not clear that 0 is the default value under Advanced options and that it needs to be changed for it to work :


2024-04-03 14:24:52+0200 ERROR datasources - Error when fetching data from data source 'new_datasource_test_update' (new_datasource_test_update) for all nodes; cause was: Inconsistency: Timeout error after 0 ns
2024-04-03 14:24:52+0200 INFO  policy.generation.timing - Policy generation failed after:           
2024-04-03 14:24:52+0200 ERROR policy.generation.manager - Error when updating policy, reason was: Unexpected: Inconsistency: Timeout error after 0 ns

Also (probably deserves its own ticket), when the parameter below, Data source update max duration, is 0, it causes the same problem (and the same error logs), even with other kinds of update trigger.

We should have different default values, or consider the 0 timeout to be "infinite"

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