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Bug #541

closed

AJAX calls don't fail when a connection to the server cannot be made

Added by Jonathan CLARKE over 13 years ago. Updated about 9 years ago.

Status:
Rejected
Priority:
5
Assignee:
-
Category:
Web - UI & UX
Severity:
UX impact:
User visibility:
Effort required:
Priority:
Name check:
Fix check:
Regression:

Description

I saw this on E03 "Server groups" page, but it may be more widely-spread.

Once the page is displayed, and I have clicked "Create a new group", changing search criteria and clicking on "Search" display a rotating wheel for a few seconds, then the wheel disappears, but no update has happened. The page can get into a bad state (for example, selecting criterion "RAM" and you can then choose "=Linux" as a value :) ).

Of course, an error message should be displayed if the server couldn't be contacted. Then, maybe grey out appropriate form elements, and add a "Retry" button?

Actions #1

Updated by Jonathan CLARKE over 13 years ago

  • Priority changed from 2 to 5
Actions #2

Updated by Jonathan CLARKE about 13 years ago

  • Category changed from 13 to Web - UI & UX
Actions #3

Updated by Jonathan CLARKE about 13 years ago

  • Target version set to 6
Actions #4

Updated by Jonathan CLARKE about 13 years ago

  • Target version changed from 6 to 8
Actions #5

Updated by Jonathan CLARKE about 13 years ago

  • Target version deleted (8)
Actions #6

Updated by François ARMAND over 12 years ago

  • Target version set to 24
Actions #7

Updated by Jonathan CLARKE almost 12 years ago

  • Target version changed from 24 to 18
Actions #8

Updated by Jonathan CLARKE over 11 years ago

  • Target version changed from 18 to Ideas (not version specific)
Actions #9

Updated by François ARMAND about 9 years ago

  • Status changed from New to Rejected

We now have a "server can not be contacted at this time" error when Ajax fails - actually, even when it's due to an error in the returned JS.

So closing that one.

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