User story #3818
Updated by François ARMAND almost 10 years ago
One of the most common problem in Rudder is that reports are not sent to the server.
This may be because of various reasons : syslog configuration, time shift between the server and the node, ...
We should document where to look ( in Rudder -> Node -> node details -> Technical logs, or by running /var/rudder/cfengine-community/bin/cf-agent, syslog config files ...) and descibe what situation can be encountered (No reports, wrong reports date, ...)
depending on the situation we should propose a solution (restart syslog, correct timezone ...)
For reference, there is a FAQ for that: https://www.rudder-project.org/site/documentation/faq/some-reports-are-in-no-answer-for-a-node/