User story #3818
Updated by François ARMAND about 9 years ago
One of the most common problem in Rudder is that reports are not sent to the server.
This may be because of various reasons : syslog configuration, time shift between the server and the node, ...
We should document where to look ( in Rudder -> Node -> node details -> Technical logs, or by running /var/rudder/cfengine-community/bin/cf-agent, syslog config files ...) and descibe what situation can be encountered (No reports, wrong reports date, ...)
depending on the situation we should propose a solution (restart syslog, correct timezone ...)
For reference, there is a FAQ for that: https://www.rudder-project.org/site/documentation/faq/some-reports-are-in-no-answer-for-a-node/