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Bug #23470
closed
Windows upgrade from 7.3 to 8.0 failed
Pull Request:
Severity:
Critical - prevents main use of Rudder | no workaround | data loss | security
UX impact:
I hate Rudder for that
User visibility:
First impressions of Rudder
Effort required:
Priority:
172
Name check:
To do
Fix check:
To do
Regression:
No
Description
I try to upgrade a Windows 2019 from 7.3.7 to 8.0~beta2, but it doesn't seem to be working.
The node was working just fined on 7.3.7 with an Ubuntu 22.04 server. I upgrade the server to 8.0-beta2, the Windows node was still working, then I try to upgrade the node was administrator, to 8.0-beta2 but nothing seems to append, the node was still on 7.3.7 and is still working fine
See the install logs :
=== Verbose logging started: 9/20/2023 4:51:23 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Windows\system32\msiexec.exe === MSI (c) (E0:88) [04:51:23:358]: Resetting cached policy values
MSI (c) (E0:88) [04:51:23:358]: Machine policy value 'Debug' is 0MSI (c) (E0:88) [04:51:23:358]: ******* RunEngine:
******* Product: C:\vagrant\rudder-agent-8.0.0.0200000000.msi ******* Action:
******* CommandLine: **********MSI (c) (E0:88) [04:51:23:358]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (E0:88) [04:51:23:358]: Grabbed execution mutex.
MSI (c) (E0:88) [04:51:23:499]: Cloaking enabled.
MSI (c) (E0:88) [04:51:23:499]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (E0:88) [04:51:23:499]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (78:68) [04:51:23:535]: Running installation inside multi-package transaction C:\vagrant\rudder-agent-8.0.0.0200000000.msi
MSI (s) (78:68) [04:51:23:535]: Grabbed execution mutex.
MSI (s) (78:38) [04:51:23:550]: Resetting cached policy values
MSI (s) (78:38) [04:51:23:550]: Machine policy value 'Debug' is 0
MSI (s) (78:38) [04:51:23:550]: ******* RunEngine:
******* Product: C:\vagrant\rudder-agent-8.0.0.0200000000.msi
******* Action:
******* CommandLine: **********
MSI (s) (78:38) [04:51:23:550]: Note: 1: 2203 2: C:\vagrant\rudder-agent-8.0.0.0200000000.msi 3: -2147287037
MSI (s) (78:38) [04:51:23:550]: MainEngineThread is returning 3
MSI (s) (78:68) [04:51:23:550]: User policy value 'DisableRollback' is 0
MSI (s) (78:68) [04:51:23:550]: Machine policy value 'DisableRollback' is 0
MSI (s) (78:68) [04:51:23:550]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (78:68) [04:51:23:550]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (78:68) [04:51:23:550]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (78:68) [04:51:23:559]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:88) [04:51:23:559]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:88) [04:51:23:559]: MainEngineThread is returning 3
=== Verbose logging stopped: 9/20/2023 4:51:23 ===
Updated by
Updated by Félix DALLIDET 8 months ago
Seems to work well on my side.
I did upgrade from rudder-agent-7.3.7.2000000000.msi to rudder-agent-8.0.0.0301958472.msi using the following command:
msiexec.exe /i C:\vagrant\rudder-agent-8.0.0.0301958472.msi /L*v C:\upgrade.log
Can you retry it or detail the exact steps you used to upgrade the agent?
Updated by Alexis Mousset 8 months ago
- Status changed from New to Rejected
Could not reproduce. Closing, please reopen if something similar happens.
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