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Bug #14380

closed

Improve message on Node compliance details when reports are outdated

Added by Nicolas CHARLES almost 6 years ago. Updated over 5 years ago.

Status:
Released
Priority:
N/A
Assignee:
François ARMAND
Category:
Web - Compliance & node report
Target version:
4.3.11
Pull Request:
https://github.com/Normation/rudder/p...
Severity:
Major - prevents use of part of Rudder | no simple workaround
UX impact:
User visibility:
Operational - other Techniques | Rudder settings | Plugins
Effort required:
Very Small
Priority:
80
Name check:
Fix check:
Regression:

Description

A node has out of date policies (4 days old) but it is reassuringly blue, and say that it is expected

This node has recently been assigned a new policy but no reports have been received for the new policy yet.

This is expected, the node is reporting on the previous configuration policy and should report on the new one at latest 2019-02-26 11:04:00. Previous known states are displayed below. The latest reports received for this node are from a run started at 2019-02-26 10:44:00 with configuration ID 20190216-063300-4d41349f.

Current configuration ID for this node is '20190222-161922-28d22b2e' (generated on 2019-02-22 16:19:22).

it should state that it is really too old

happen on Rudder 5.0, most likely in 4.3

Files

reporting.png (17.2 KB) reporting.png Nicolas CHARLES, 2019-02-26 10:48
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 #1

Updated by François ARMAND almost 6 years ago

  • Target version changed from 4.3.10 to 4.3.11
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 #2

Updated by François ARMAND almost 6 years ago

  • Severity set to Major - prevents use of part of Rudder | no simple workaround
  • User visibility set to Operational - other Techniques | Rudder settings | Plugins
  • Effort required set to Very Small
  • Priority changed from 0 to 80

So, more information on that one.
It was a conscious choice to always put back in blue a node with an updated policy configuration. One of the reason was that if a node has a big update period, it may be important to know about it.
There is a side effect that we hadn't forseen: in case of frequent updates, a user can miss the fact that the node is mostly grey and never responding.

A easy and satisfying solution could be to just add an other line in the blue message if the last incoming reports are older than the run agent period + grace:

- remove the "This is expected"
- add in the end "which is not expected: please check that the node connection to server is correct".

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 #3

Updated by François ARMAND over 5 years ago

  • Assignee set to François ARMAND
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 #4

Updated by François ARMAND over 5 years ago

  • Status changed from New to In progress
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 #5

Updated by François ARMAND over 5 years ago

  • Status changed from In progress to Pending technical review
  • Assignee changed from François ARMAND to Nicolas CHARLES
  • Pull Request set to https://github.com/Normation/rudder/pull/2164
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 #6

Updated by Rudder Quality Assistant over 5 years ago

  • Assignee changed from Nicolas CHARLES to François ARMAND
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 #7

Updated by François ARMAND over 5 years ago

  • Status changed from Pending technical review to Pending release
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 #8

Updated by Vincent MEMBRÉ over 5 years ago

  • Subject changed from Misleading message on node compliance when node has report out of date to Improve message on Node compliance details when reports are outdated
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 #9

Updated by Vincent MEMBRÉ over 5 years ago

  • Status changed from Pending release to Released

This bug has been fixed in Rudder 4.3.11 and 5.0.9 which were released today.

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