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Bug #15449

closed

Error while fetching methods and techniques

Added by Mal Cam over 4 years ago. Updated over 4 years ago.

Status:
Rejected
Priority:
N/A
Assignee:
-
Category:
Server components
Target version:
5.0.14
Pull Request:
Severity:
Major - prevents use of part of Rudder | no simple workaround
UX impact:
User visibility:
Getting started - demo | first install | Technique editor and level 1 Techniques
Effort required:
Priority:
69
Name check:
To do
Fix check:
To do
Regression:

Description

The technique editor "get stuck" on loading

HTTP response:

<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator at 
 webmaster@localhost to inform them of the time this error occurred,
 and the actions you performed just before this error.</p>
<p>More information about this error may be available
in the server error log.</p>
</body></html>


[Thu Aug 08 17:55:51.425788 2019] [proxy:error] [pid 2213] [client 192.168.1.72:62789] AH00898: Error reading from remote server returned by /rudder/lift/comet/53051970643/F555902143413FQSBWT/F555902143681WM220W, referer: https://192.168.1.4/rudder/secure/configurationManager/techniqueEditor
[Thu Aug 08 17:56:21.662024 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62799] mod_wsgi (pid=2181): Failed to exec Python script file '/usr/share/ncf-api-virtualenv/ncf_api_flask_app.wsgi'.
[Thu Aug 08 17:56:21.662098 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62799] mod_wsgi (pid=2181): Exception occurred processing WSGI script '/usr/share/ncf-api-virtualenv/ncf_api_flask_app.wsgi'.
[Thu Aug 08 17:56:21.662231 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62799] Traceback (most recent call last):
[Thu Aug 08 17:56:21.662278 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62799]   File "/usr/share/ncf-api-virtualenv/ncf_api_flask_app.wsgi", line 17, in <module>
[Thu Aug 08 17:56:21.662287 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62799]     execfile(activate_this, dict(__file__=activate_this))
[Thu Aug 08 17:56:21.662319 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62799] NameError: name 'execfile' is not defined
[Thu Aug 08 17:56:30.002672 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62804] mod_wsgi (pid=2181): Failed to exec Python script file '/usr/share/ncf-api-virtualenv/ncf_api_flask_app.wsgi'.
[Thu Aug 08 17:56:30.002782 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62804] mod_wsgi (pid=2181): Exception occurred processing WSGI script '/usr/share/ncf-api-virtualenv/ncf_api_flask_app.wsgi'.
[Thu Aug 08 17:56:30.002918 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62804] Traceback (most recent call last):
[Thu Aug 08 17:56:30.002964 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62804]   File "/usr/share/ncf-api-virtualenv/ncf_api_flask_app.wsgi", line 17, in <module>
[Thu Aug 08 17:56:30.002974 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62804]     execfile(activate_this, dict(__file__=activate_this))
[Thu Aug 08 17:56:30.003006 2019] [wsgi:error] [pid 2181] [remote 192.168.1.72:62804] NameError: name 'execfile' is not defined
[Thu Aug 08 17:57:55.384755 2019] [proxy_http:error] [pid 2703] (70007)The timeout specified has expired: [client 192.168.1.72:62808] AH01102: error reading status line from remote server localhost:8080, referer: https://192.168.1.4/rudder/secure/configurationManager/techniqueEditor
[Thu Aug 08 17:57:55.384808 2019] [proxy:error] [pid 2703] [client 192.168.1.72:62808] AH00898: Error reading from remote server returned by /rudder/lift/comet/72828843470/F555902143413FQSBWT/F5559021438001QPKO3, referer: https://192.168.1.4/rudder/secure/configurationManager/techniqueEditor

NAME="CentOS Linux" 
VERSION="7 (Core)" 
ID="centos" 
ID_LIKE="rhel fedora" 
VERSION_ID="7" 
PRETTY_NAME="CentOS Linux 7 (Core)" 
ANSI_COLOR="0;31" 
CPE_NAME="cpe:/o:centos:centos:7" 
HOME_URL="https://www.centos.org/" 
BUG_REPORT_URL="https://bugs.centos.org/" 

CENTOS_MANTISBT_PROJECT="CentOS-7" 
CENTOS_MANTISBT_PROJECT_VERSION="7" 
REDHAT_SUPPORT_PRODUCT="centos" 
REDHAT_SUPPORT_PRODUCT_VERSION="7"

Python 2.7.5

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