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Bug #19957

open

Sometimes, clicking on regenerate all policies does nothing

Added by François ARMAND over 3 years ago. Updated 6 months ago.

Status:
New
Priority:
N/A
Assignee:
-
Category:
Web - UI & UX
Target version:
7.3.17
Pull Request:
Severity:
UX impact:
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
To do
Regression:

Description

Sometime, and I don't know what triggers it, the "regenerate all policies" button in the status pop-up does nothing at all (no log in background, nothing).

I seems to happen more when there is a lot of regeneration or changes (restoring archives for ex), and especially after a generation failure.

When that happens, a restart repairs things. Most of the time, even just a:

 
curl -k --header "X-API-Token: $(cat /var/rudder/run/api-token)" --request POST 'https://localhost/rudder/api/latest/system/regenerate/policies'

cleanly start a generation and make the button works again.

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 #1

Updated by Alexis Mousset about 3 years ago

I reproduced it on 7.0.

It looks like the websocket is kind of broken:

  • The request is sent correctly
  • The server takes a very long time to reply with a:
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>502 Proxy Error</title>
</head><body>
<h1>Proxy Error</h1>
<p>The proxy server received an invalid
response from an upstream server.<br />
The proxy server could not handle the request<p>Reason: <strong>Error reading from remote server</strong></p></p>
</body></html>

Nothing appears on server logs not browser console (except for the 502 error after some time).

The API call works normally:

# curl -H "X-API-Token: $(cat /var/rudder/run/api-token)" -k -X POST https://127.0.0.1/rudder/api/latest/system/update/policies
{"action":"updatePolicies","result":"success","data":{"policies":"Started"}}
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 #2

Updated by Vincent MEMBRÉ about 3 years ago

  • Target version changed from 6.2.11 to 6.2.12
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 #3

Updated by Nicolas CHARLES about 3 years ago

i still have it in 7.0
reloading the page doesn't change anything

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 #4

Updated by Vincent MEMBRÉ about 3 years ago

  • Target version changed from 6.2.12 to 6.2.13
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 #5

Updated by Vincent MEMBRÉ over 2 years ago

  • Target version changed from 6.2.13 to 6.2.14
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 #6

Updated by Vincent MEMBRÉ over 2 years ago

  • Target version changed from 6.2.14 to 6.2.15
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 #7

Updated by Vincent MEMBRÉ over 2 years ago

  • Target version changed from 6.2.15 to 6.2.16
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 #8

Updated by Alexis Mousset over 2 years ago

  • Target version changed from 6.2.16 to 6.2.17
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 #9

Updated by Vincent MEMBRÉ over 2 years ago

  • Target version changed from 6.2.17 to 997
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 #10

Updated by Vincent MEMBRÉ over 2 years ago

  • Target version changed from 997 to 6.2.18
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 #11

Updated by Vincent MEMBRÉ over 2 years ago

  • Target version changed from 6.2.18 to 6.2.19
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 #12

Updated by Vincent MEMBRÉ over 2 years ago

  • Target version changed from 6.2.19 to 6.2.20
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 #13

Updated by Vincent MEMBRÉ about 2 years ago

  • Target version changed from 6.2.20 to old 6.2 issues to relocate
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 #14

Updated by Alexis Mousset over 1 year ago

  • Target version changed from old 6.2 issues to relocate to 7.2.11
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 #15

Updated by Vincent MEMBRÉ over 1 year ago

  • Target version changed from 7.2.11 to 1046
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 #16

Updated by Alexis Mousset about 1 year ago

  • Target version changed from 1046 to 7.3.8
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 #17

Updated by Vincent MEMBRÉ about 1 year ago

  • Target version changed from 7.3.8 to 7.3.9
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 #18

Updated by Vincent MEMBRÉ about 1 year ago

  • Target version changed from 7.3.9 to 7.3.10
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 #19

Updated by Vincent MEMBRÉ about 1 year ago

  • Target version changed from 7.3.10 to 7.3.11
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 #20

Updated by Vincent MEMBRÉ 11 months ago

  • Target version changed from 7.3.11 to 7.3.12
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 #21

Updated by Vincent MEMBRÉ 10 months ago

  • Target version changed from 7.3.12 to 7.3.13
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 #22

Updated by Vincent MEMBRÉ 10 months ago

  • Target version changed from 7.3.13 to 7.3.14
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 #23

Updated by Vincent MEMBRÉ 8 months ago

  • Target version changed from 7.3.14 to 7.3.15
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 #24

Updated by Vincent MEMBRÉ 7 months ago

  • Target version changed from 7.3.15 to 7.3.16
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 #25

Updated by Vincent MEMBRÉ 6 months ago

  • Target version changed from 7.3.16 to 7.3.17
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