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Bug #22947

closed

Unable to join agent to Rudder 7.3 server

Added by Julien Briault over 1 year ago. Updated over 1 year ago.

Status:
Rejected
Priority:
N/A
Assignee:
-
Category:
Agent
Target version:
Severity:
Minor - inconvenience | misleading | easy workaround
UX impact:
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
To do
Regression:
No

Description

Hello friends,

I'm contacting you because I've come up against a rather unusual problem.
Let me explain, when I try to add my node to Rudder and send the first inventory I get the following error message:

```
Rudder agent 7.3.2
Node uuid: ade33535-0add-437c-93e2-d554e4e505ec
verbose: CFEngine Core 3.21.0
verbose: ----------------------------------------------------------------
verbose: Initialization preamble
verbose: ----------------------------------------------------------------
verbose: Default port for cfengine is 5308
verbose: Work directory is /var/rudder/cfengine-community
verbose: Making sure that internal directories are private...
verbose: Checking integrity of the trusted workdir
verbose: Checking integrity of the state database
verbose: Checking integrity of the module directory
verbose: Checking integrity of the PKI directory
verbose: Loaded private key at '/var/rudder/cfengine-community/ppkeys/localhost.priv'
verbose: Loaded public key '/var/rudder/cfengine-community/ppkeys/localhost.pub'
verbose: Reference time set to 'Fri Jun 23 07:20:59 2023'
verbose: CFEngine Core 3.21.0 - ready
verbose: ----------------------------------------------------------------
verbose: Environment discovery
verbose: ----------------------------------------------------------------
verbose: Host name is: mymachine
verbose: Operating System Type is linux
verbose: Operating System Release is 5.15.0-75-generic
verbose: Architecture = x86_64
verbose: CFEngine detected operating system description is linux
verbose: The time is now Fri Jun 23 07:20:59 2023
verbose: Additional hard class defined as: 64_bit
verbose: Additional hard class defined as: linux_5_15_0_75_generic
verbose: Additional hard class defined as: linux_x86_64
verbose: Additional hard class defined as: linux_x86_64_5_15_0_75_generic
verbose: GNU autoconf class from compile time: compiled_on_linux_gnu
verbose: Address given by nameserver: 127.0.1.1
verbose: No interface exception file /var/rudder/cfengine-community/inputs/ignore_interfaces.rx
verbose: Interface 1: lo
verbose: Interface 2: ens18
verbose: IP address of host set to x.x.x.x
verbose: Interface 3: ens19
verbose: Trying to locate my IPv6 address
verbose: Found IPv6 address fe80::2c10:5fff:fe7c:bf7b
verbose: Found IPv6 address fe80::3842:5bff:fe59:ceb9
verbose: Reading netstat info from /proc/58171/net/netstat
verbose: Reading (null) info from /proc/58171/net/route
verbose: Reading (null) info from /proc/58171/net/snmp6
verbose: Reading (null) info from /proc/58171/net/ipv6_route
verbose: Reading (null) info from /proc/58171/net/if_inet6
verbose: Reading interfaces_data info from /proc/58171/net/dev
verbose: Looking for environment from cf-monitord...
verbose: Unable to detect environment from cf-monitord
verbose: This appears to be a debian system.
verbose: Looking for Debian version...
verbose: Found 4 processors
verbose: Loading persistent classes
verbose: Persistent class 'rudder_promises_generated_tmp_file_error' for 3 more minutes
verbose: This agent is bootstrapped to: x.x.x.x
verbose: No host-specific JSON data available at '/var/rudder/cfengine-community/data/host_specific.json'
verbose: Loading JSON augments from '/var/rudder/cfengine-community/inputs/def.json' (input dir '/var/rudder/cfengine-community/inputs', input file '/var/rudder/cfengine-community/inputs/promises.cf'
verbose: could not load JSON augments from '/var/rudder/cfengine-community/inputs/def.json'
verbose: Input file '/var/rudder/cfengine-community/inputs/promises.cf' has changed since the last policy read attempt (file is newer than previous)
verbose: Input file is changed since last validation, validating it
verbose: Verifying the syntax of the inputs...
verbose: Checking policy with command '"/opt/rudder/bin/cf-promises" "/var/rudder/cfengine-community/inputs/promises.cf" -b "doInventory"'
error: Can't stat file '/var/rudder/ncf//bin/sh: 0: cannot open /var/rudder/ncf/common/10_ncf_internals/list-compatible-inputs: No such file' for parsing. (stat: No such file or directory)
error: Policy failed validation with command '"/opt/rudder/bin/cf-promises" "/var/rudder/cfengine-community/inputs/promises.cf" -b "doInventory"'
verbose: Error reading policy, and failafe reloading is disabled.
error: Error reading CFEngine policy. Exiting...

info Rudder agent was run on a subset of policies - not all policies were checked

  1. Summary #####################################################################
    0 components verified in 1 directives
    Execution time: 0.05s ################################################################################
    ```
    I had a doubt at startup that the feeds were not open, but this is not the case:

```
root@mymachine:~# nc -vzt x.x.x.x 443
Connection to x.x.x.x 443 port [tcp/https] succeeded!
root@mymachine:~# nc -vzt x.x.x.x 5309
Connection to x.x.x.x 5309 port [tcp/*] succeeded!
```

Thank you in advance for your help, I remain available if you need more information.
There's definitely something I'm missing.

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