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User story #7601

open

Finer grained agent error reporting on update

Added by Florian Heigl almost 9 years ago. Updated about 8 years ago.

Status:
New
Priority:
N/A
Assignee:
-
Category:
System techniques
UX impact:
Suggestion strength:
User visibility:
Effort required:
Name check:
Fix check:
Regression:

Description

Currently the agent will only output

@R: *************************************************************************
  • rudder-agent could not get an updated configuration from the policy server. *
  • This can be caused by a network issue, an unavailable server, or if this *
  • node has not yet been accepted in the Rudder root server.
    **************************************************************************@

If we think of the folders refused / allowed on the server side if a client isn't accepted yet, those do differ.
So in truth a rudder client can indeed tell which of the following is true:

  • I was not able to connect (refusal) - give error message about firewall and allowed subnets
  • I was not able to download the initial promises update - give error message about (hm?)
  • I was not able to fetch the folder named after my uuid - give error message that client isn't yet accepted in rudder or the acceptance hasn't propagated

I hope you get the idea. If i can i'll make a more detailed chart of cases.

Actions #1

Updated by Benoît PECCATTE over 8 years ago

  • Tracker changed from Bug to User story
  • Category set to Agent
  • Target version set to Ideas (not version specific)
Actions #2

Updated by Alexis Mousset over 8 years ago

  • Subject changed from Finer grained agent error reporting to Finer grained agent error reporting on update
Actions #3

Updated by Alexis Mousset about 8 years ago

  • Category changed from Agent to System techniques
Actions

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