Bug #12678
closedError with first inventory on debian 9.0
Added by Vincent DAVY about 6 years ago. Updated about 6 years ago.
Description
I installed Rudder agent on a debian 9.0 VM and the inventory is never sent.
I went to the Rudder IRC and the support asked me to run the following command and post the output here:
bash -x /opt/rudder/bin/run-inventory -debug --local=/tmp/test.ocs
+ . /etc/profile +++ id -u ++ '[' 0 -eq 0 ']' ++ PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin ++ export PATH ++ '[' '' ']' ++ '[' -d /etc/profile.d ']' ++ for i in /etc/profile.d/*.sh ++ '[' -r /etc/profile.d/bash_completion.sh ']' ++ . /etc/profile.d/bash_completion.sh +++ '[' -n '4.4.12(1)-release' -a -n '' -a -z '' ']' ++ for i in /etc/profile.d/*.sh ++ '[' -r /etc/profile.d/rudder-agent.sh ']' ++ . /etc/profile.d/rudder-agent.sh +++ PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/var/rudder/cfengine-community/bin +++ export PATH +++ type manpath ++++ manpath +++ MANPATH=/usr/local/man:/usr/local/share/man:/usr/share/man:/opt/rudder/share/man +++ export MANPATH ++ unset i + OLDEST_SUPPORTED_FUSINV_VERSION=2.2 ++ echo 2.2 ++ sed 's%\.%%g' + OLDEST_SUPPORTED_FUSINV_VERSION_UNDOTTED=22 + '[' -x /opt/rudder/bin/perl ']' + '[' -x /opt/rudder/bin/fusioninventory-agent ']' + command -v perl + echo '[info] FusionInventory instance: builtin - Perl instance: system' [info] FusionInventory instance: builtin - Perl instance: system + perl -I /opt/rudder/lib/perl5 /opt/rudder/bin/fusioninventory-agent --config=none --no-task=Deploy -debug --local=/tmp/test.ocs perl: symbol lookup error: /opt/rudder/lib/perl5/x86_64-linux-gnu-thread-multi/auto/List/Util/Util.so: undefined symbol: Perl_xs_handshake
perl version on my debian 9.0 is v5.20.2
Updated by Nicolas CHARLES about 6 years ago
Thank you for this detailed ticket.
Could you check the output of the command
perl -I /opt/rudder/lib/perl5 --version
as well as
perl --version
It seems that the version of perl used within Rudder is newer than the one on your system, hence the missing Perl_xs_handshake
Updated by François ARMAND about 6 years ago
Could it be https://www.rudder-project.org/redmine/issues/12599 ?
Would you mind trying to install libxml-treepp-perl?
Updated by François ARMAND about 6 years ago
- Category set to Packaging
- Target version set to 410
Updated by Vincent DAVY about 6 years ago
Tryed installing libxml-treepp-perl but I get the same error
Updated by François ARMAND about 6 years ago
Thanks for the information, we are going to look more carefuly to it. Thanks for the test, it helps a lot.
Updated by Benoît PECCATTE about 6 years ago
tried on a vanilla debian 9 and a rudder 4.3.1 and i cannot reproduce, which version of rudder are you using ?
Updated by Vincent DAVY about 6 years ago
Latest Rudder version
It was on debian 9.0 and not 9.4
Updated by Benoît PECCATTE about 6 years ago
OK, tried with this debian 9.0 https://app.vagrantup.com/bento/boxes/debian-9.0 and i cannot reproduce either
can you give us the result of ldd /opt/rudder/lib/perl5/x86_64-linux-gnu-thread-multi/auto/List/Util/Util.so ?
Updated by Vincent DAVY about 6 years ago
Here is the command outpute :
$ ldd /opt/rudder/lib/perl5/x86_64-linux-gnu-thread-multi/auto/List/Util/Util.so linux-vdso.so.1 (0x00007fff249b1000) libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007ff2506ba000) /lib64/ld-linux-x86-64.so.2 (0x000055d11dfa9000)
Updated by Benoît PECCATTE about 6 years ago
What is the output of "dpkg -l | grep perl" ?
Updated by Benoît PECCATTE about 6 years ago
- Severity set to Major - prevents use of part of Rudder | no simple workaround
- User visibility set to Infrequent - complex configurations | third party integrations
- Priority changed from 0 to 41
Updated by Vincent DAVY about 6 years ago
Here is the requested output :
$ dpkg -l | grep perl ii libalgorithm-c3-perl 0.10-1 all Perl module for merging hierarchies using the C3 algorithm ii libalgorithm-diff-perl 1.19.03-1 all module to find differences between files ii libalgorithm-diff-xs-perl 0.04-3+b1 amd64 module to find differences between files (XS accelerated) ii libalgorithm-merge-perl 0.08-3 all Perl module for three-way merge of textual data ii libarchive-extract-perl 0.80-1 all generic archive extracting module ii libauthen-sasl-perl 2.1600-1 all Authen::SASL - SASL Authentication framework ii libcgi-fast-perl 1:2.12-1 all CGI subclass for work with FCGI ii libcgi-pm-perl 4.35-1 all module for Common Gateway Interface applications ii libclass-accessor-perl 0.34-1 all Perl module that automatically generates accessors ii libclass-c3-perl 0.32-1 all pragma for using the C3 method resolution order ii libclass-c3-xs-perl 0.13-2+b1 amd64 Perl module to accelerate Class::C3 ii libclass-isa-perl 0.36-5 all report the search path for a class's ISA tree ii libcpan-meta-perl 2.142690-1 all Perl module to access CPAN distributions metadata ii libdata-optlist-perl 0.110-1 all module to parse and validate simple name/value option pairs ii libdata-section-perl 0.200006-1 all module to read chunks of data from a module's DATA section ii libdpkg-perl 1.18.24 all Dpkg perl modules ii libencode-locale-perl 1.05-1 all utility to determine the locale encoding ii liberror-perl 0.17024-1 all Perl module for error/exception handling in an OO-ish way ii libfcgi-perl 0.77-1+deb8u1 amd64 helper module for FastCGI ii libfile-fcntllock-perl 0.22-1+b1 amd64 Perl module for file locking with fcntl(2) ii libfile-listing-perl 6.04-1 all module to parse directory listings ii libfont-afm-perl 1.20-2 all Font::AFM - Interface to Adobe Font Metrics files ii libhtml-form-perl 6.03-1 all module that represents an HTML form element ii libhtml-format-perl 2.12-1 all module for transforming HTML into various formats ii libhtml-parser-perl 3.71-1+b3 amd64 collection of modules that parse HTML text documents ii libhtml-tagset-perl 3.20-3 all Data tables pertaining to HTML ii libhtml-tree-perl 5.03-2 all Perl module to represent and create HTML syntax trees ii libhttp-cookies-perl 6.01-1 all HTTP cookie jars ii libhttp-daemon-perl 6.01-1 all simple http server class ii libhttp-date-perl 6.02-1 all module of date conversion routines ii libhttp-message-perl 6.11-1 all perl interface to HTTP style messages ii libhttp-negotiate-perl 6.00-2 all implementation of content negotiation ii libintl-perl 1.23-1+deb8u1 all Uniforum message translations system compatible i18n library ii libio-html-perl 1.001-1 all open an HTML file with automatic charset detection ii libio-socket-ip-perl 0.38-1 all module for using IPv4 and IPv6 sockets in a protocol-independent way ii libio-socket-ssl-perl 2.044-1 all Perl module implementing object oriented interface to SSL sockets ii libio-string-perl 1.08-3 all Emulate IO::File interface for in-core strings ii liblocale-gettext-perl 1.05-8+b1 amd64 module using libc functions for internationalization in Perl ii liblog-message-perl 0.8-1 all powerful and flexible message logging mechanism ii liblog-message-simple-perl 0.10-2 all simplified interface to Log::Message ii liblwp-mediatypes-perl 6.02-1 all module to guess media type for a file or a URL ii liblwp-protocol-https-perl 6.06-2 all HTTPS driver for LWP::UserAgent ii libmailtools-perl 2.18-1 all Manipulate email in perl programs ii libmodule-build-perl 0.422000-1 all framework for building and installing Perl modules ii libmodule-load-conditional-perl 0.68-1 all module for looking up information about modules ii libmodule-pluggable-perl 5.1-1 all module for giving modules the ability to have plugins ii libmodule-signature-perl 0.81-1 all module to manipulate CPAN SIGNATURE files ii libmro-compat-perl 0.12-1 all mro::* interface compatibility for Perls < 5.9.5 ii libnet-http-perl 6.12-1 all module providing low-level HTTP connection client ii libnet-smtp-ssl-perl 1.04-1 all Perl module providing SSL support to Net::SMTP ii libnet-ssleay-perl 1.65-1+deb8u1 amd64 Perl module for Secure Sockets Layer (SSL) ii libpackage-constants-perl 0.06-1 all module to list constants defined in a package ii libparams-util-perl 1.07-2+b1 amd64 Perl extension for simple stand-alone param checking functions ii libparse-debianchangelog-perl 1.2.0-12 all parse Debian changelogs and output them in other formats ii libpod-latex-perl 0.61-2 all module to convert Pod data to formatted LaTeX ii libpod-readme-perl 0.11-1 all Perl module to convert POD to README file ii libregexp-common-perl 2016060801-1 all module with common regular expressions ii libsoftware-license-perl 0.103012-1 all module providing templated software licenses ii libsub-exporter-perl 0.986-1 all sophisticated exporter for custom-built routines ii libsub-install-perl 0.928-1 all module for installing subroutines into packages easily ii libsub-name-perl 0.12-1 amd64 module for assigning a new name to referenced sub ii libswitch-perl 2.17-2 all switch statement for Perl ii libterm-ui-perl 0.46-1 all Term::ReadLine UI made easy ii libtext-charwidth-perl 0.04-7+b3 amd64 get display widths of characters on the terminal ii libtext-iconv-perl 1.7-5+b2 amd64 converts between character sets in Perl ii libtext-soundex-perl 3.4-1+b2 amd64 implementation of the soundex algorithm ii libtext-template-perl 1.46-1 all perl module to process text templates ii libtext-unidecode-perl 1.30-1 all US-ASCII transliterations of Unicode text ii libtext-wrapi18n-perl 0.06-7.1 all internationalized substitute of Text::Wrap ii libtimedate-perl 2.3000-2 all collection of modules to manipulate date/time information ii liburi-perl 1.71-1 all module to manipulate and access URI strings ii libwww-perl 6.15-1 all simple and consistent interface to the world-wide web ii libwww-robotrules-perl 6.01-1 all database of robots.txt-derived permissions ii libxml-libxml-perl 2.0116+dfsg-1+deb8u2 amd64 Perl interface to the libxml2 library ii libxml-namespacesupport-perl 1.11-1 all Perl module for supporting simple generic namespaces ii libxml-parser-perl 2.41-3 amd64 Perl module for parsing XML files ii libxml-sax-base-perl 1.07-1 all base class for SAX drivers and filters ii libxml-sax-expat-perl 0.40-2 all Perl module for a SAX2 driver for Expat (XML::Parser) ii libxml-sax-perl 0.99+dfsg-2 all Perl module for using and building Perl SAX2 XML processors ii perl 5.20.2-3+deb8u10 amd64 Larry Wall's Practical Extraction and Report Language ii perl-base 5.20.2-3+deb8u10 amd64 minimal Perl system ii perl-modules 5.20.2-3+deb8u10 all Core Perl modules
Updated by Benoît PECCATTE about 6 years ago
- Target version changed from 410 to 4.3.2
Updated by Benoît PECCATTE about 6 years ago
I find more than one thing suspicious here :
- you don't have a libperl package
- you have perl 5.20 whereas debian 9 provides perl 5.24
- some of your packages have a deb8u1 version which means they come from debian 8
This makes me wonder if your upgrade from debian 8 to debian 9 has properly terminated.
Updated by Vincent DAVY about 6 years ago
You are right.
After talking with the team who installed the VM, they said to me the upgrade from debian 8 to 9 was not very successfull.
So I am pretty sure it is not working properly due to this bad upgrade.
Thansk for your help
Updated by Benoît PECCATTE about 6 years ago
- Status changed from New to Rejected
Reject as it doesn't seem to be a real bug.