Bug #23933
closed
We should NOT advice to factory-reset an agent in troubleshooting doc
Added by Elaad FURREEDAN 5 months ago.
Updated 4 months ago.
Effort required:
Very Small
- Subject changed from We should advice to factory-reset an agent in troubleshooting doc to We should NOT advice to factory-reset an agent in troubleshooting doc
- Status changed from New to Resolved
We advise a factory reset on a single case, which is perfectly valid: when there is a duplicate ID (usually because of a clone)
- Assignee set to Elaad FURREEDAN
OK, but since we have a lot of people doing factory reset even in other cases, we should at least put a warning and be more explicit for when one shall not do a factory reset.
- Status changed from Resolved to In progress
- Related to Bug #23978: Prompt warning and ask confirmation for factory reset added
We modify the factory-reset script to explicitly asking (y/n) confirmation with warning information, IMO we cannot be clearer.
- Status changed from In progress to New
- Status changed from New to Rejected
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