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User story #13213

closed

Bundle support info script into Rudder

Added by Vincent MEMBRÉ over 6 years ago. Updated almost 6 years ago.

Status:
Released
Priority:
N/A
Assignee:
Benoît PECCATTE
Category:
System integration
Target version:
5.0.0~beta1
Pull Request:
https://github.com/Normation/rudder-p...
UX impact:
Suggestion strength:
User visibility:
Effort required:
Name check:
Fix check:
Regression:

Description

We provide a script for our users to create an archive containing the basic information to understand an issue.

Bundling this script into rudder would allow all users to provide easily that archive when fixing a bug.

The archive contains various files describing the architecture of the installation (version, packages ...) about the machine state, and lots of interesting logs (webapp, agent logs ...) .

Subtasks 2 (0 open — 2 closed)

User story #13008: Make the support info script available from the rudder interfaceReleasedVincent MEMBRÉActions
Bug #13227: Incorrect name of support info file result usedReleasedVincent MEMBRÉActions

Related issues 1 (0 open — 1 closed)

Related to Rudder - User story #13238: Directory where support info are stored must be a parameterResolvedActions
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