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Bug #26063

open

When we use LDAP authentication backend, the error is confusing if the user doesn't exist in Rudder

Added by Nicolas CHARLES 10 days ago. Updated 3 days ago.

Status:
Pending technical review
Priority:
2
Target version:
Severity:
Minor - inconvenience | misleading | easy workaround
UX impact:
User visibility:
Effort required:
Priority:
0
Name check:
To do
Fix check:
To do
Regression:
No

Description

When using the LDAP authentication backend, we had the following error when trying to login

[LDAP: error code 32 - 0000208D: NameErr: DSID-03100245, problem 2001 (NO_OBJECT), data 0, best match of:

'DC=WWW,DC=YYYYYY,DC=ZZZ'

the actual cause of the error was that the user was not declared in Rudder
The log should clearly say that the user is not there, or at least documentation should mention it

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